Into the Cloud
I started my career with CRM industry in 2007. 10 years have passed since then. And look how everything has changed! It’s not only Siebel CRM to SFDC or only a change in a CRM platform. It’s not only move from waterfall to agile. There is more to it. Siebel CRM was a revolutionary product in itself. And so as others at that time. Oracle, SAP, these companies started to come up with Products, rather than only services. Now there was no need to start coding from scratch to build your CRM or ERP platform. Only customisations to these ready made products were needed. These products were spread across various horizontals and verticals, making them almost ready to use for any industry. No need to write thousands of lines of code! These technologies proved cutting edge technologies in those times. And then Cloud walked in. Companies spent a lot of money, time in managing the infrastructure. With cloud, this burden was taken off IT. Now you have freedom to utilise these efforts in mo...